Terms of service
Last updated: September 24, 2026
Welcome to Artplayer AI. These terms apply to your use of our service.
1. Your account
Eligible verified accounts receive 30 starter credits once, valid for 7 days and up to 2 potentially billable submissions. Tool and setting restrictions apply. Starter credits cover Basic and Advanced video upscaling up to 10 seconds and 1080p. Starter credits cover GIF upscaling in Basic mode for up to 10 seconds. With starter credits, you can interpolate videos up to 10 seconds long at up to 1080p and 60 fps. To use starter credits for image upscaling, choose the 1080p preset. Other tools keep their usual settings. Some failures count as attempts; refunds do not reset the limit. Remaining gifts cannot be used after 2 attempts and have no cash value.
2. Your uploaded content
Upload only files you have the right to use and process. For image watermark removal, you must own the image or have permission to edit it, and may remove only logos, text or other marks you are authorized to remove. Do not remove another person’s attribution, copyright or rights notice without authorization. Do not submit sensitive personal information or material unsuitable for cloud and third-party processing.
3. AI-generated results
AI processing may introduce artifacts or alter details. Higher resolution does not guarantee recovery of true detail. Review results before use and keep the original version.
4. Credits and job status
Accepted jobs lock the quote and reserve eligible credits expiring soonest. Validated delivery settles once; failure releases credits to their source. Expired paid credits receive 7-day compensation; signup credits are not extended. Unknown outcomes are reconciled without duplicate paid submission. Deleting completed results does not automatically refund credits.
5. File retention
Across current tools, sources are accessible for 24 hours after upload completes and results for 7 days after processing completes. Save files within those periods. Deletion stops new access and triggers background storage cleanup; provider copies follow separate rules.
6. Operator and billing contact
Artplayer AI is operated by an independent developer. Contact support@artplayer.org for support or privacy requests. See the credit, cancellation, and refund policies; these terms do not limit mandatory consumer rights under applicable law.